Why ‘Intent-First’ Architecture Fixes Conversational AI’s Broken RAG Pattern
Across industries, enterprises are racing to deploy conversational AI and LLM-powered search into customer-facing channels. But behind the impressive demos, a structural problem is emerging: the dominant retrieval-augmented generation (RAG) pattern is repeatedly misunderstanding user intent, surfacing the wrong content… Read More »Why ‘Intent-First’ Architecture Fixes Conversational AI’s Broken RAG Pattern